The Covid Protection Plan is applicable to all departures on sales. For any additional information please refer to our Contact Center or consult your Travel Agent. All decks, public areas and passenger areas of our ships are designed to be as accessible as possible for guests with reduced mobility. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. 877-665-4655. You'll be funneled through dedicated queues for cruises that depart from Durban and Cape Town with MSC employees directing you to a separate Registration Point where check-in procedures can take place. - Completing the web check-in does not guarantee any form of priority during embarkation, - You must use the same identity documents that you will use on embarkation day. Check out the MSC Cruises website to learn more about the MSC Yacht Club. . For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Members; 197 March 27, 2017; Virginia, USA I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. Please note that, staff may confiscate any articles that could present a safety risk. No refunds will be given to individuals who fail to bring proper documentation. Oh dear I have obviously posted this question twice on different threads. BOOKING FLEXIBILITY All children, including those with disabilities, are assigned to an entertainment area according to their age. Any cruise change shall be requested through our contact centers. I think technically it says somewhere that the first meal included in your cruise fare is dinner on Day 1, and I have seen at least one report on this board that people have been turned away from the dining room when they boarded early and tried to have lunch there. Once guests have finished enjoying meals, there are lots of amenities and activities to keep them busy. Will be useful if it looks like we will not get on the ship much before our embarkation time of 15.45. What is the deadline for notifying MSC Cruises of my special needs? So, go at the time that suits you - it'll be fine. Your browser is not compatible with our new website and may not be secure. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. You'll be given a number when you arrive -. MSC Aurea Experience What is MSC Aurea experience? *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. Take part in the obligatory safety drill. Have you thought of arriving at the port hands-free? We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. Beautiful ship- TERRIBLE service. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. (Southbound), Grand Voyages from Caribbean (Southbound). Spring break cruises: are they fun and should you try one? Bari, situated on the Adriatic Sea, is the second most important economic centre of mainland Southern Italy, and is perhaps best known for being the city of Saint Nicholas. How does the Aurea priority boarding service work? Powered by Invision Community. Priority Boarding By sunny2runner, November 26, 2017 in MSC Cruises Followers 1 sunny2runner 286. I'm interested in the answer! She also teaches business studies at a university, with a focus on strategy. Copyright Cruise Blog Media LLC 2023. If you are seated in a terminal they will board black, Aurea and yacht club first). People seemed to be embarking and disembarking at at least two of our port stops which really cut down on the number of people trying to get on at the same time. When boarding commences it is by group with Yacht Club and special assistance guests followed by Aurea/Diamond then by group number. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Are you taking the Kielius bus? That's the usual scenario; YMMV. These cabins should be requested at the time of booking. Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. . Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. MSC Cruises accepts no responsibility for issues arising during airport departure or arrival. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. 7. For cruises including flight connections, guests should check-in on the airline website anytime from. 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . View deals of MSC Poesia Stateroom 14044. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. Pool area Yes, you can. How can I let MSC Cruises know about my special needs? There is no normal time. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. Cabin Type . MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. There are 18 passenger decks, 11 with cabins. Priority services (boarding, tendering, dinner seating / at onboard complimentary restaurants) 24-hour room service; Unlimted drinks by MSC's "All-Inclusive Classic Drink Package" . If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. 2pm is still very reasonable. The service is available at the following ports (embarkation/disembarkation): Naples, Civitavecchia, Brindisi, Bari, Genoa, La Spezia, Trieste, Venice, Marseille, Barcelona, Tarragona and Valencia.. What does the MSC Aurea experience include? Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). 2023 MSC Cruises S.A. All rights reserved. Choose from a range of accommodation including cluster cabins for family groups and experience packages to upgrade your onboard choices. They will probably indicate an embarkation time in the late afternoon on your cruise ticket, but in many (most?) In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. They will give you the particular number being issued at the time of your arrival, regardless of what boarding time your tickets indicate. Your browser may be out of date or not compatible with our new site and may not be secure. ****Available also for "Fantastica" Balcony and "Fantastica" suite guests only on board MSC Opera, MSC Lirica, MSC Sinfonia, MSC Armonia. MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. - Completing the web check-in does not guarantee any form of priority during embarkation. Do you know that your browser is out of date? The Aurea experience is MSC Cruises' top package. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. Certain groups of guests get priority boarding on Princess cruises. You will find a section dedicated to you. Book MSC Poesia Room 14044 on iCruise.com All bags must be labelled beforehand with your name and surname, the name of the ship, the cabin number and the date and port of departure. MSC Cruises and its staff have always been sensitive to the needs of its guests and constantly strive to provide the best service possible in accordance with international accessibility standards. Enter your personal and identification information where requested, then click Save and Confirm. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. Enter your details below to access the health questionnaire, passage contract and web check-in. So what is included in the basic cruise fare with MSC Cruises? For information on the assistance provided on board and at our port terminals, please consult the sections below.

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